# Launch Your Aviation Career: Join the TransNusa Team as an Airport Ticketing Staff
TransNusa Aviation Mandiri has established itself as a pivotal player in the Indonesian aviation landscape. Since its inception in August 2005, the airline has focused on bridging connectivity across the archipelago, particularly throughout the Nusa Tenggara region and Southern Sulawesi. Operating from its primary hub at El Tari Airport in Kupang, the airline has undergone a significant transformation to meet the evolving demands of the modern travel industry.
Following a strategic shift in December 2021, TransNusa transitioned into a dynamic Low-Cost Carrier (LCC) model. This modernization effort includes the integration of jet-engine aircraft into its fleet, positioning the airline for continued growth and enhanced service efficiency. As part of this expansion, TransNusa is actively seeking dedicated professionals to join their team at major transit hubs.
## Exciting Career Opportunity: Airport Ticketing Staff
Are you passionate about aviation and committed to delivering world-class customer service? TransNusa is currently looking for a motivated Airport Ticketing Staff member to join our operations team. In this role, you will serve as the face of our airline, ensuring that every passenger enjoys a seamless, efficient, and professional ticketing experience. You will play a vital role in our airport operations, contributing directly to our mission of connecting people across Indonesia and beyond.
Key Responsibilities
* Providing high-quality ticketing services to passengers.
* Managing reservation inquiries and flight booking processes.
* Maintaining operational efficiency in a fast-paced airport environment.
* Delivering exceptional customer support to ensure passenger satisfaction.
Professional Requirements
To excel in this role, candidates should possess the following qualifications:
* Education: Minimum Diploma degree in any field; candidates with a background in Air Transport, Tourism, or Hospitality are highly preferred. Fresh graduates with the right aptitude are encouraged to apply.
* Experience: At least one year of experience in ticketing or customer service roles. Prior experience with international flight operations is considered a distinct advantage.
* Technical Skills: Proven familiarity with airline reservation systems.
* Communication: Exceptional verbal and written English proficiency is mandatory.
* Soft Skills: Strong attention to detail and the ability to multitask in high-pressure, fast-paced environments.
* Availability: Must be flexible to work varied hours, including weekends and public holidays.
## Join Our Dynamic Team
We are currently filling urgent vacancies at I Gusti Ngurah Rai International Airport and are accepting applications for all other station locations.