# Exciting Career Opportunity: Become a Passenger Relation Officer at Ngurah Rai Airport
Are you ready to take your career to new heights within the aviation industry? If you possess a passion for exceptional customer service and want to work with a world-class airline, an incredible opportunity awaits you. PT Dutagaruda Piranti Prima, a trusted leader in workforce management and professional outsourcing since 1996, is actively seeking driven individuals to join their elite team.
As a Passenger Relation Officer, you will serve as the frontline ambassador for Garuda Indonesia, ensuring that every traveler enjoys a seamless, welcoming, and memorable airport experience. This dynamic role requires a blend of interpersonal charm, problem-solving prowess, and unwavering professionalism.
Key Responsibilities
* Greet, assist, and guide passengers through various airport procedures with enthusiasm and empathy.
* Handle inquiries, resolve passenger complaints efficiently, and provide accurate flight and terminal information.
* Maintain a calm and professional demeanor while managing high-pressure situations in a fast-paced airport environment.
* Collaborate seamlessly with ground crew operations to ensure optimal passenger flow and satisfaction.
## Candidate Qualifications and Requirements
To ensure the highest standards of service delivery, applicants must meet the following criteria:
* Educational Background: Minimum high school graduate (SMA/SMK or equivalent).
* Gender and Height:
* Male: Minimum height of 170 cm.
* Female: Minimum height of 165 cm.
* Physical Proportionality: Ideal weight-to-height proportion with a neat, well-groomed, and attractive appearance.
* Age Limit: Maximum 26 years old.
* Work Schedule: Willingness to work in rotating shifts.
* Experience: Preference given to candidates with at least one year of customer service experience; however, enthusiastic fresh graduates are strongly encouraged to apply.
* Language Proficiency: Strong verbal and non-verbal communication skills in English are mandatory.
* Work Placement: Garuda Indonesia counter/desk at I Gusti Ngurah Rai Airport, Bali.
## How to Apply
If you match the qualifications and are eager to embark on a rewarding aviation career in one of Indonesia's most prominent tourist destinations, follow these simple application steps:
1. Prepare your updated resume, educational certificates, and recent photographs.
2. Submit your application through the official recruitment channels designated by PT Dutagaruda Piranti Prima.
3. Important Note: When indicating your job preference, make sure to explicitly select the position "Passenger Relation Officer (PRO)" and confirm your desired placement at Garuda Indonesia, I Gusti Ngurah Rai Airport.
Take the leap today and launch your professional journey with an industry leader where your dedication and talent will truly soar.